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    • Home
    • Behind the Walls
    • Services
      • Packages & Pricing
      • Our Services Offered
      • Books
    • Contact us
    • Policies & Information
      • Copyright
      • ACCESSIBILITY
      • T & C
      • Refund/Return Policy
      • Policies
    • FAQs
  • Home
  • Behind the Walls
  • Services
    • Packages & Pricing
    • Our Services Offered
    • Books
  • Contact us
  • Policies & Information
    • Copyright
    • ACCESSIBILITY
    • T & C
    • Refund/Return Policy
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Empowering Writers to Publish

Empowering Writers to PublishEmpowering Writers to Publish

Terms & Conditions

Welcome to Ravencrest Press - Your Ultimate Publishing Destination

 

TERMS AND CONDITIONS

These Terms and Conditions govern access to and use of the Ravencrest Press website, products, communications, and services.

By accessing the website, submitting materials, purchasing a product, or purchasing services, you agree to these Terms and Conditions.

1. Eligibility

You must be at least 18 years old and legally capable of entering a binding agreement to purchase Ravencrest services.

A parent, guardian, or other legally authorized adult must execute agreements involving a minor.

2. Ravencrest Services

Ravencrest may provide services including:

  • Manuscript review
  • Publishing consultation
  • Editing and proofreading
  • Book formatting
  • Cover design
  • Production coordination
  • Publishing administration
  • Distribution support
  • Author-support services
  • Marketing support
  • Physical books
  • Digital books and downloadable products

Specific deliverables, schedules, prices, rights, royalties, responsibilities, and limitations may be established in a separate proposal, invoice, publishing agreement, service agreement, or statement of work.

Where a separate written agreement conflicts with these website terms, the separate written agreement controls for that project.

3. Submission Review and Acceptance

Submitting a manuscript or project does not guarantee acceptance or publication.

Ravencrest may accept, reject, postpone, or request revisions to a submission based on quality, completeness, subject matter, available resources, market fit, legal concerns, or alignment with Ravencrest’s publishing standards.

Submission fees or review fees, when applicable, compensate Ravencrest for performing the review and do not guarantee acceptance.

4. Author and Customer Responsibilities

Authors and customers are responsible for:

  • Providing accurate and complete information
  • Meeting project deadlines
  • Reviewing proofs and deliverables
  • Providing approvals in writing
  • Paying invoices when due
  • Maintaining backup copies of submitted materials
  • Obtaining necessary permissions, releases, and licenses
  • Ensuring submitted materials do not violate another party’s rights

Delays in providing materials, feedback, payment, or approval may cause corresponding project delays.

5. Ownership of Submitted Materials

Authors retain ownership of their original manuscripts and materials unless a written agreement expressly states otherwise.

By submitting materials, the author grants Ravencrest a limited permission to access, copy, edit, format, transmit, store, display, and provide the materials to contractors or distribution partners as reasonably necessary to evaluate or complete the project.

Ravencrest retains ownership of its:

  • Website
  • Branding
  • Templates
  • Internal systems
  • Proprietary processes
  • Business materials
  • Original marketing materials
  • Preexisting design elements
  • Service documentation

Rights in final project deliverables will be governed by the applicable publishing or service agreement.

6. Author Representations

Anyone submitting content represents that:

  • They own the content or possess sufficient authorization to use it.
  • The content does not knowingly infringe copyright, trademark, privacy, publicity, contractual, or other legal rights.
  • The content is not unlawfully defamatory.
  • Required permissions and releases have been obtained.
  • The submission does not contain malicious software or intentionally harmful code.
  • Information provided to Ravencrest is accurate.

Ravencrest may request documentation supporting ownership or permission.

7. Pricing and Payment

Prices are listed in U.S. dollars unless otherwise stated.

Prices, packages, and availability may change without notice. Changes do not alter a fully executed agreement unless permitted by that agreement or accepted by the customer.

Customers agree to pay all applicable:

  • Service fees
  • Product prices
  • Shipping charges
  • Taxes
  • Late fees
  • Third-party expenses
  • Approved additional-work charges

Work may be paused or withheld when payment is overdue.

8. Additional Work and Revisions

Services outside the agreed project scope may require:

  • A revised estimate
  • An additional invoice
  • An updated timeline
  • A written change order

Included revision rounds will be identified in the applicable service or publishing agreement. Additional revisions may be charged separately.

9. Physical Products

Product images are illustrative. Minor differences in color, trim, print placement, paper, packaging, or appearance may result from displays, printing processes, manufacturing, or vendor variations.

Customers are responsible for providing an accurate delivery address. Ravencrest is not responsible for delays or losses resulting from incorrect addresses supplied by the customer.

10. Digital Products

Digital products are licensed for the purchaser’s personal or specifically authorized use.

Unless expressly authorized in writing, purchasers may not:

  • Resell digital products
  • Redistribute files
  • Share access credentials
  • Upload products to public file-sharing services
  • Reproduce products for commercial use
  • Remove copyright or ownership notices

11. Acceptable Website Use

Users may not:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to any system
  • Introduce viruses or harmful code
  • Scrape or copy website content without permission
  • Interfere with website operations
  • Impersonate another person or organization
  • Submit fraudulent information
  • Violate intellectual-property rights
  • Use Ravencrest’s identity to mislead others

12. Third-Party Services

Ravencrest may use or link to third-party platforms for printing, distribution, payment processing, book sales, shipping, analytics, cloud storage, or communications.

Ravencrest does not control third-party platforms and cannot guarantee their uninterrupted availability, acceptance decisions, delivery schedules, pricing, policies, or continued operation.

13. No Guaranteed Results

Ravencrest does not guarantee:

  • Manuscript acceptance
  • Publication by a particular date unless expressly agreed
  • Retail-store placement
  • Distributor acceptance
  • Media coverage
  • Reviews
  • Awards
  • Rankings
  • Bestseller status
  • Sales volume
  • Royalties
  • Profits
  • Audience growth
  • Business or career results

Publishing and commercial outcomes depend on numerous factors outside Ravencrest’s control.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the website, content, products, and services are provided on an “as available” and “as is” basis.

Ravencrest disclaims warranties not expressly included in a signed written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Nothing in these terms excludes a warranty or consumer right that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by law, Ravencrest will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost revenue, lost profits, lost sales, lost opportunities, lost data, or reputational harm.

To the fullest extent permitted by law, Ravencrest’s total liability relating to a specific purchase or project will not exceed the amount actually paid to Ravencrest for the product or service giving rise to the claim.

This limitation does not apply where liability cannot legally be limited.

16. Indemnification

To the fullest extent permitted by law, a customer or author agrees to defend, indemnify, and hold Ravencrest and its officers, employees, contractors, and representatives harmless from third-party claims arising from:

  • Materials submitted by the customer or author
  • An alleged infringement caused by submitted content
  • False or misleading representations
  • Failure to obtain required permissions
  • Misuse of the website or services
  • Violation of these terms or an applicable agreement

17. Suspension or Termination

Ravencrest may suspend website access or project activity when reasonably necessary because of:

  • Nonpayment
  • Breach of agreement
  • Fraud
  • Harassment or threats
  • Illegal activity
  • Intellectual-property concerns
  • Failure to cooperate
  • Material misrepresentation
  • Security risks

Financial and ownership obligations that arose before termination remain enforceable.

18. Governing Law

These Terms and Conditions are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any dispute not resolved informally will be brought in a court of competent jurisdiction located in Ohio, unless applicable law requires otherwise.

19. Severability

If any provision is found invalid or unenforceable, the remaining provisions will remain in effect.

20. No Waiver

A failure to enforce a provision does not waive Ravencrest’s right to enforce that provision later.

21. Changes to These Terms

Ravencrest may revise these Terms and Conditions periodically. Revised terms become effective when posted unless otherwise stated.

Continued use of the website after an update constitutes acceptance of the revised website terms. Separate signed contracts may only be modified as provided in those contracts.

22. Contact

Questions regarding these Terms and Conditions may be sent to:

Email: info@ravencrestpress.com


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