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Ravencrest Press (“Ravencrest,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, publishing services, communications, transactions, and related business activities.
By using our website or providing information to Ravencrest, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide, including:
We may also collect certain information automatically when you use our website, including:
Payments may be processed through third-party payment processors. Ravencrest may not directly receive or store complete payment-card information.
Payment processors maintain their own privacy policies and security practices. Customers should review the applicable processor’s terms before submitting payment information.
Ravencrest may use collected information to:
Our website may use cookies, pixels, analytics tools, or similar technologies to maintain website functionality, understand visitor activity, and improve performance.
Browser settings may allow users to block or delete cookies. Disabling cookies may affect certain website functions.
Ravencrest may share information with service providers that assist with:
These providers receive information only as reasonably necessary to perform their assigned services.
Information may also be disclosed when reasonably necessary to:
Ravencrest does not knowingly sell customers’ personal information for monetary payment.
Manuscripts, artwork, and other project materials may be reviewed by Ravencrest employees, contractors, editors, designers, printers, distributors, or other professionals assigned to the project.
Submission of a manuscript does not transfer copyright ownership to Ravencrest unless a separate written agreement expressly provides otherwise.
Users may unsubscribe from promotional emails by following the unsubscribe instructions included in the communication or by contacting Ravencrest.
Transactional communications relating to purchases, contracts, projects, payments, or legal matters may still be sent when necessary.
Ravencrest may retain information for as long as reasonably necessary to:
Project files may be archived or deleted according to Ravencrest’s internal retention practices and applicable publishing agreements.
Ravencrest uses reasonable administrative, organizational, and technical measures intended to protect information.
No website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure. Users provide information electronically at their own reasonable risk.
Ravencrest’s website and commercial services are not directed toward children under 13.
Ravencrest does not knowingly collect personal information online from children under 13 without legally required authorization. A parent or guardian who believes a child has submitted personal information may contact Ravencrest to request its deletion.
Our website may contain links to third-party websites or platforms. Ravencrest does not control and is not responsible for their privacy, security, content, or business practices.
Ravencrest currently provides its services within the United States. Information may be processed and stored in the United States.
Individuals may contact Ravencrest to request reasonable access to, correction of, or deletion of personal information maintained by Ravencrest.
Certain records may be retained when required for contractual, legal, tax, accounting, fraud-prevention, or legitimate business purposes.
Requests should be sent to:
Email: info@ravencrestpress.com
Ravencrest may request information necessary to verify the requester’s identity.
Ravencrest may update this Privacy Policy periodically. Changes become effective when the revised policy is posted unless a later date is stated.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.